Returns & Exchanges
At Luxury Home Furniture, we stand behind the craftsmanship of our curated collections and offer a 30-day return window to ensure your complete satisfaction. If your selection is not the perfect fit for your space, we are committed to facilitating a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our concierge team or log into your account portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare for Collection
Ensure the item is in its original, unused condition and securely repacked in its original luxury packaging to prevent damage during transit.
- 3.Schedule White-Glove Pickup
Once your request is approved, our specialized furniture logistics partners will contact you to schedule a convenient time for professional item collection.
- 4.Inspection and Refund
Upon arrival at our warehouse, our quality assurance team will inspect the item, and your refund will be processed to the original payment method within 5-7 business days.
